As VP Research William created and drives 451's user research program with IT early adopters and innovators across a range of vertical markets within ICE - the infrastructure computing for the enterprise service. Tracking and analyzing the adoption and maturation of grid since 2000 the program examines the grid, utility, cloud continuum within the context of IT as a service and 'third way' approaches to the organization and procurement of enterprise IT. William's team also leads 451's research activities within European Commission Framework Program projects and examines innovation in enterprise IT - wherever it is occurring. William is a co-founder of 451, a regular speaker at industry and 451 conferences and sits on numerous advisory boards and planning committees for industry bodies.